The ‘Help-Rejecting Complainer’ (LSP #213)

Not long ago, I discovered a very useful term in dealing with difficult people: the help-rejecting complainer. Sure, it gave me flashbacks to my time in the trenches doing tech support, but it also gave me a framework of perception that’ll help me in the future. I thought y’all might also find it useful. So today, Lord Snow Presides over the unique way that descriptions help us frame problems — and solve them.

The Glory of Chocolate Ganache (LSP #210)

Hi and welcome back! Earlier, I saw a story in Science News about an advance in chocolate tempering that might really help candy makers in the future. It’s a cool story, don’t get me wrong. Just for my money, nothing beats the sheer glorious chemistry of one particular use of chocolate. Today, Lord Snow Presides over the perfect marriage of science and deliciousness: chocolate ganache.